Privacy policy

Last update: 31/10/2024

Protecting your privacy is a priority for printwonders.shop. This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Data Processor

The person responsible for processing the personal data collected on printwonders.shop is [Company name, Address, and Contact]. If you have any questions or requests, please contact us at contact@printwonders.shop.

2. Collected data

We collect various types of personal data when you use our site, including :

  • Identification data: surname, first name, e-mail address, postal address, telephone number.
  • Payment data: credit card information (managed by a secure payment service provider).
  • Connection data: IP address, browser used, site browsing history.

3. Purposes of Data Collection

Data is collected and processed for the following purposes:

  • Order processing: manage your orders, deliveries and invoices.
  • Customer service: answering queries, providing assistance and managing returns.
  • Marketing and communications: sending newsletters and promotional offers, with your consent.
  • Site improvement: analysis of site usage to improve our services and the user experience.

4. Legal basis for processing

Data processing is carried out in compliance with the RGPD and local laws, and is based on:

  • Fulfillment of a contract (processing your orders).
  • Your consent (sending newsletters).
  • Our legitimate interest (site improvement).

5. Data Retention Period

Personal data is kept only as long as is necessary for the purposes for which it was collected:

  • Order data: stored for the legal retention period (10 years for invoices).
  • Marketing data: until you withdraw your consent.
  • Browsing data: stored for [durée] months.

6. Data Sharing

Data can be shared with :

  • Delivery partners: to ship your orders.
  • Payment service providers: to process banking transactions.
  • Service providers: for technical needs, such as site hosting.

We do not sell or rent your data to third parties.

7. User rights

In accordance with the RGPD, you have the following rights:

  • Access: the right to consult the personal data we hold about you.
  • Rectification: the right to request the correction of inaccurate data.
  • Deletion: the right to request the deletion of your data (under certain conditions).
  • Opposition: the right to refuse the processing of your data for certain purposes.
  • Portability: the right to receive your data in a structured format.

To exercise your rights, please contact us at [adresse e-mail].

8. Data security

We implement technical and organizational measures to protect your data against unauthorized access, loss or disclosure. These measures include the use of secure protocols, firewalls and encryption systems for payments.

9. Cookies and Similar Technologies

printwonders.shop uses cookies to improve user experience and personalize content. You can manage your cookie preferences from your browser settings or via our [outil de gestion des cookies].

10. Modification of the Privacy Policy

We reserve the right to change this policy at any time. Changes will be posted on this page with the date of the update. We encourage you to visit this page regularly.

11. Contact

If you have any questions about our privacy policy, please contact us at contact@printwonders.shop.