Return policy
Return time
We accept returns within 30 days of receipt of your order. To be eligible, your item must be unused and in the same condition in which you received it.
Return procedure
- Contact our customer service by email to inform us of your return request.
- Pack the item carefully in its original packaging
- Attach a copy of your invoice
- Send the parcel to the address given to you
Return shipping costs
Return shipping costs are at the buyer’s expense. We advise you to use a delivery service with tracking, as we cannot be held responsible for packages lost during return transport.
Refund
Once your return has been received and verified, we will send you an email to notify you that we have received your return. We will also inform you whether your refund has been approved or rejected.
If your return is approved, your refund will be made to your original payment method within 5 to 10 working days.
Contact
If you have any questions about our returns policy, please contact us at contact@printwonders.shop.