Terms & Conditions

Last update: 31/10/2024

Welcome to printwonders.shop! By placing an order on our website, you agree to the following terms and conditions. Please read them carefully.

1. Purpose

These terms and conditions govern the sale of 3D printed items available on the printwonders.shop website. These conditions apply from the moment the customer places an order and define the obligations of the parties.

2. Products & Prices

The products sold on printwonders.shop are 3D printed objects, personalized or standard, as described on each product sheet. The prices displayed are in Euros or Dollars according to geography and are exempt from VAT (VAT not applicable, article 293B of the French General Tax Code). Printwonders.shop reserves the right to modify prices and product descriptions at any time.

3. Control

To place an order, the customer must follow the steps below:

  • Product selection
  • Basket validation
  • Indication of delivery information
  • Secure payment

The customer will receive an order confirmation e-mail, which constitutes acceptance of the sales contract between the parties.

4. Payment

Payment is made online by credit card or any other means indicated on the site. Printwonders.shop uses security protocols to guarantee the protection of banking information.

5. Delivery

Products are shipped to the address indicated by the customer at the time of ordering. Delivery times vary according to destination and product type. Printwonders.shop cannot be held responsible for delays in delivery due to events beyond its control.

6. Right of Withdrawal and Returns

In accordance with the law, the customer has a cooling-off period of 14 days from receipt of the items to return non-personalized products. Items must be returned in their original condition. Personalized items cannot be returned, except in the case of a defect.

7. Warranty and Conformity

Printwonders.shop guarantees that the products conform to their description on the site. In case of defect or non-conformity, the customer is invited to contact our customer service within 7 days of receipt to find a solution.

8. Liability

Printwonders.shop shall not be liable for any consequential damages resulting from the purchase of the products. In the event of a dispute, printwonders.shop’s liability is limited to the amount of the order.

9. Intellectual Property

All elements of the site, including text, images, and designs, are the exclusive property of printwonders.shop and are protected by intellectual property laws.

10. Data protection

Printwonders.shop complies with the regulations on the protection of personal data. The information collected is used solely to process orders. Customers have the right to access, rectify and delete their data.

11. Modification of the General Terms and Conditions of Sale

Printwonders.shop reserves the right to modify these terms and conditions at any time. The modifications apply to all new orders as soon as they are posted online.

12. Applicable Law and Disputes

These terms and conditions are governed by French law. In the event of a dispute, the parties will endeavor to find an amicable solution before taking legal action before the competent courts.

Customer service
If you have any questions, please contact us at contact@printwonders.shop